Resetting a Password

How to Request Email when Forgot Password

  1. Go to openthc.com.
  2. Select Sign In. Config::Forgot-Password01
  3. Select Forgot Password. Config::Forgot-Password02
  4. Type in the email address. Config::Forgot-Password03
  5. Select the CAPTCHA checkbox. Config::Forgot-Password04
  6. Select Request Password Reset. Config::Forgot-Password05
  7. Check your Email inbox and select the link provided.
    • If the Email has not arrived, check your Spam folder. Config::Forgot-Password06
  8. Enter a new password then enter the password again to confirm.
  9. Select Update. Config::Forgot-Password07